As an educator, your rewarding job comes along with a host of challenges you can't control including overcrowded classrooms, limited funding, mounting regulations, etc. However, research shows that one of the most demanding and pervasive challenges educators face in their work to teach, lead, and protect children is interacting with upset and frustrated parents. Often, these emotional parents present with very narrow perspectives, little information, and extreme biases. Reaching an understanding and solution can feel daunting to a teacher, administrator, or other educator unfairly positioned between a protective parent and his or her child.
Join J. Lynn Jones, a senior trainer with VitalSmarts, whose 40-year education background includes 29 years of school and district level administrative experience. J. Lynn will share three skills educators can use when they find themselves in crucial conversations with students. You'll learn:
- How to reach dialogue with parents—even when the stakes are high, opinions differ, and emotions run strong.
- How to calmly and respectfully address concerns, disagreements, and even mistakes.
- How to move the conversation away from confrontation and towards solutions.
