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Wednesday, July 10 • 1:45pm - 2:45pm
3 Skills to Manage Difficult Conversations with Parents

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As an educator, your rewarding job comes along with a host of challenges you can't control including overcrowded classrooms, limited funding, mounting regulations, etc. However, research shows that one of the most demanding and pervasive challenges educators face in their work to teach, lead, and protect children is interacting with upset and frustrated parents. Often, these emotional parents present with very narrow perspectives, little information, and extreme biases. Reaching an understanding and solution can feel daunting to a teacher, administrator, or other educator unfairly positioned between a protective parent and his or her child.

Join J. Lynn Jones, a senior trainer with VitalSmarts, whose 40-year education background includes 29 years of school and district level administrative experience. J. Lynn will share three skills educators can use when they find themselves in crucial conversations with students. You'll learn:
  • How to reach dialogue with parents—even when the stakes are high, opinions differ, and emotions run strong.
  • How to calmly and respectfully address concerns, disagreements, and even mistakes.
  • How to move the conversation away from confrontation and towards solutions.

avatar for J. Lynn Jones

J. Lynn Jones

Senior Trainer, VitalSmarts
J. Lynn Jones is a veteran of education. During his 40-year career he has been a teacher, principal, and district office administrator. He is also a well-known speaker, consultant, and trainer. He has shared his skills and insights with thousands of educators across the country... Read More →

Wednesday July 10, 2019 1:45pm - 2:45pm MDT
Multi Purpose B Room 124, Jennifer Leavitt Student Center, USU Eastern 451 East 400 North, Price, Utah 84501